Navi Mumbai airport to roll out free Wi-Fi, digital passenger updates from December 25

Adani Group’s Navi Mumbai International Airport Ltd (NMIAL) will deploy a digital-first passenger communication system anchored by free high-speed Wi-Fi when the airport begins commercial operations on December 25.

Passengers connecting to the airport’s Wi-Fi network will receive real-time updates through the Adani OneApp, which will function as a virtual assistant to guide travellers across key touchpoints at the terminal, sources said.

The Wi-Fi-enabled app will deliver flight status alerts, boarding gate information, schedules and other operational notifications directly to passengers’ mobile phones. The initiative is aimed at reducing reliance on physical information counters and static display boards while providing personalised and timely updates to travellers.

In addition, the Adani OneApp will offer information on food and beverage outlets, retail stores, lounges and other terminal facilities, enabling passengers to plan their time at the airport more efficiently.

NMIAL will provide free Wi-Fi speeds of up to 10 Mbps across the terminal. Airport officials said the network has been designed to ensure high throughput and stability even during peak traffic hours. The connectivity will support messaging services, digital payments, app-based cab bookings, emails, streaming and video calls.

As part of its connectivity plan, NMIAL has partnered with state-run Bharat Sanchar Nigam Ltd (BSNL) to deploy mobile network services at the airport. Officials said the collaboration aligns with the government’s ‘Made in India’ initiative, with BSNL using indigenous telecom infrastructure developed by C-DoT, Tejas Networks and Tata Consultancy Services (TCS).

BSNL is rolling out its indigenous 4G network nationwide, which is 4G and 5G-ready, and plans to upgrade to 5G in key metropolitan areas, including Mumbai. At NMIA, BSNL will provide voice and data services for passengers, airport staff and airport operations, complementing the Wi-Fi network.

Developed as Mumbai’s second airport, NMIA will initially handle a limited number of flights before scaling up operations in phases. Officials said operational readiness checks and system trials are underway to ensure digital services are fully functional ahead of the opening.

The airport is being developed by NMIAL, in which the Adani Group holds a 74 per cent stake, and is scheduled to commence commercial operations on December 25.

Built at an initial cost of Rs 19,650 crore, the first phase of the airport will have the capacity to handle 20 million passengers annually. Over time, capacity is planned to scale up to 90 million passengers, easing constraints at Mumbai’s existing airport and supporting long-term growth in the region’s air traffic.