Gurugram sets up 24×7 control room to tackle LPG complaints

The Gurugram administration has set up a control room to manage complaints related to LPG cylinder shortages throughout the day, an official said on Tuesday.

The dedicated control room, located on the second floor of the Mini Secretariat, will provide 24-hour assistance to consumers.

People can lodge complaints regarding gas cylinder shortages, supply delays, black marketing, or illegal stockpiling, the official said.

Gurugram DC Ajay Kumar said that the district administration is continuously taking strict steps to effectively control black marketing, hoarding, and illegal diversion of LPG in the district.

“To prevent the black marketing of LPG gas, six teams are active in the field daily, conducting frequent inspections of gas agencies, warehouses, and suspicious locations. This enables immediate identification of any irregularities and prompt action,” the DC added.

District Food and Supplies Controller Ashok Rawat said that all complaints received on the control room landline number 0124-2868930 will be resolved on a priority basis.

“There is sufficient stock of LPG in the district, and consumers need not panic. Currently, 58 gas agencies have a total stock of 15,311 cylinders, ensuring uninterrupted supply. The department is monitoring supply and distribution on a daily basis to ensure no future shortages,” he added.